Client Inquiries
Frequently Asked Questions
How are NotedPace items packed and dispatched?
Every acquisition is hand-inspected by our curators and nestled in bespoke satin-lined rigid presentation cases, sealed with tamper-evident golden insignia and shipped via insured courier.
What is the complimentary shipping threshold?
All domestic and international orders exceeding $50.00 qualify for complimentary insured standard air courier delivery.
Can I return or exchange an item?
Yes. We provide a 30-day grace period for returns and exchanges on all pristine, unworn items retaining original packaging and documentation.
Are international import duties included?
For North America and Western Europe, all applicable taxes and custom tariffs are calculated and prepaid at checkout. No surprise charges upon delivery.