Assurance Policy
Returns & Exchanges
30-Day Complimentary Return Policy
We take pride in every product curated at NotedPace. If your acquisition does not completely meet your expectations, we invite you to request a return or exchange within 30 days of confirmed delivery.
Return Eligibility Criteria
- Item must remain unworn, unaltered, and without superficial blemishes.
- All original luxury presentation boxing, certificate cards, and protective bags must be included.
- Customized, monogrammed, or bespoke commissioned timepieces are non-refundable unless verified defective upon delivery.
To Initiate a Return
Contact our concierge at concierge@notedpace.com with your order number. A pre-paid insured courier pickup label will be generated for your address.